What is AI training for small businesses?

AI training for small businesses is hands-on coaching that teaches you and your team how to use tools like ChatGPT and Claude to save time, capture leads, and automate repetitive tasks. Susan Trudeau Francis offers one-on-one coaching, group workshops, and team training in Newport Beach and Orange County.

How much does AI training cost?

One-on-one AI coaching is $499 per hour. Small group workshops are $599 per person for a 2-hour session with up to 10 people. Team training is custom-priced based on your needs.

What is an AI voice agent?

An AI voice agent is a custom-built phone assistant that answers every call to your business in about 2 seconds, 24 hours a day. It qualifies leads, answers FAQs, books appointments, and transfers to a real person when needed. Most businesses see a return on investment within 30 to 60 days.

AI Training Newport Beach | Susan Trudeau Francis | Workshops, Coaching & AI Solutions

Ready for AI?

Expert AI Guidance Through Uncharted Waters

Anyone who's been in the ocean knows the difference between fighting the current and reading it. One exhausts you. The other carries you forward.

Right now, you might be spending an hour on something that could take ten minutes. Not because you're not capable, but because nobody's shown you how yet.

Once someone does, everything changes.

74%

of small businesses would adopt AI with clearer guidance on where to start

10x

faster on tasks you're currently doing by hand

Meet Your Guide

I Teach You to Read the Water.

Hi, I'm Susan. I train Fortune 500 teams on enterprise AI through one of the few organizations globally licensed by OpenAI. Now I bring that same expertise, including Claude and ChatGPT training, to small businesses and teams right here in Orange County. Think of me as your AI consultant Orange County actually needs: someone who makes this stuff make sense.

I love teaching people who think they're "not tech people." Because those are the ones who light up the most when it finally clicks.

My whole approach is AI with a Human Touch. Real tools, real practice, real results. That's why I built The Navigator System: my proven, hands-on approach to taking you from "I don't know where to start" to "I can't believe I used to do this the hard way."

OpenAI-Licensed Trainer

Top Rated Plus on Upwork (Top 3%)

Fortune 500 Training Experience

Newport Beach Local

How It Works

The Navigator System

Three steps from uncharted waters to smooth sailing.

Chart Your Course

Free. 30 minutes. Tell me about your work and what you're hoping AI can help with. I'll listen, ask a few questions, and map out exactly what I'd recommend. No pressure, no pitch.

Set Sail

One-on-one sessions come to you, or we meet locally. Group workshops happen at Park Newport or your office. Everything is hands-on and practical. You'll walk away with skills you can use the same day.

Navigate with Confidence

You walk out knowing how to use the tools on your own, with real skills you'll actually use. Plus you'll have my number. You're not just learning AI. You're becoming your own navigator.

Work With Me

Choose Your Navigator Path

Whether you learn best one-on-one, in a group, or want to get your whole team up to speed at once.

One-on-One Coaching

$499 per hour | At your location or locally

For the business owner or professional who wants focused, personalized training. We work on your tools, your goals, your actual workflows. By the time we're done, you'll wonder how you ever worked without it.

Let's Talk

Small Group Workshops

$599 per person | Up to 10 people | 2 hours

For small teams who want to learn together. Hands-on, demo-based, and genuinely fun. Your team will leave using the tools the same day, not just knowing they exist.

Grab a Seat

Team Training

Custom pricing | At your location | Half or full day

Want to get your whole team up to speed at once? I build custom Claude Cowork and ChatGPT training for teams around your roles, tools, and goals. I'll meet them where they are and move them forward together.

Get Started

Workshop Topics

From Zero to Power User

There's an in-person AI workshop for wherever you are on the journey. All sessions are hands-on, demo-based, and designed for real people doing real work.

Beginner

AI Foundations

Starting from zero? This is your launchpad. Learn what AI can actually do for you and how to start using it today.

Intermediate

Advanced AI

Already using ChatGPT or Claude? Go deeper. Custom GPTs, Projects, advanced features most people never touch.

Intermediate

Prompts That Actually Work

The difference between a useless answer and a brilliant one comes down to how you ask. Learn the art and science of prompting.

Beginner

Productivity Hacks

The fastest ways to save real time in your workday using AI. Email, writing, research, scheduling, all of it.

Advanced

AI Agents

The next wave. Learn how AI agents can handle multi-step tasks and workflows on your behalf using tools like Claude Cowork.

Beginner

Learn Claude Cowork in One Day

Set up Claude Cowork from scratch and walk out with real workflows running for your business. 4 hours of live training plus 4 weeks of virtual office hours after class.

Intermediate

Stop the Hallucinations

AI makes things up sometimes. Learn how to spot it, prevent it, and get answers you can actually trust.

Intermediate

Unlock the Other 90%

Most people use about 10% of what AI tools can do. This workshop opens the door to everything else.

For Everyone

Six-Session Package

Commit to the full journey at a discount. Six sessions that take you from curious to confident with AI tools.

New workshops are added all the time. Watch for the next wave.

AI Solutions

Need AI That Works While You Sleep?

Beyond training, I build custom AI agents, chatbots, and voice receptionists for businesses that want to capture leads, answer customer questions, and never miss a call.

AI Voice Agents

Pick up every call in under 2 seconds. Natural, conversational AI that knows your business, qualifies leads, and books directly into your calendar. 24/7.
Custom Chatbots

Customer-facing AI assistants trained on your business. Handle FAQs, qualify prospects, and route conversations to the right person.
AI Agents for Real Work

True agentic AI using tools like Claude Cowork, n8n, and Make.com. Automate multi-step workflows, data processing, and repetitive tasks.
Workflow Automation

Connect your tools. Automate the handoffs. Eliminate the busywork that eats your day so you can focus on what matters.

Book a Free Discovery Call

85%

of callers who reach voicemail never call back

24/7

your AI agent never sleeps, never takes a day off

2 sec

to answer every call, no hold music, no voicemail

30-60

days to see a return on your investment

Built for Businesses That Run on Phone Calls

If your business depends on the phone ringing and someone picking up, this is for you.

Med Spas & Wellness

Real Estate

Home Services

Restaurants & Hospitality

Legal & Financial

Professional Services

Dental & Medical

Solo Entrepreneurs

What People Are Saying

Transformations, Not Testimonials

Here's what happens when people stop fighting the current and start reading the water.

I finally found someone who teaches AI without making you feel dumb for asking questions. Susan's energy is amazing and she genuinely wants you to succeed! I left with tools that are already paying for themselves in time saved.

Mary Olmedo

Way better than trying to figure out AI from YouTube videos. Super chill environment, everyone was learning together, and I actually built things that work. Would definitely go again for the advanced stuff.

Bonnie Sumners

Susan makes complicated tech feel simple. Two hours and I went from "I should learn this" to "I'm actually using this daily." Worth every penny.

Dacia Jacko

Ready?

The Best Time to Learn AI Was a Year Ago. The Second Best Time Is Right Now.

You're already curious. That's the only qualification you need. Book a free 30-minute strategy call and let's figure out together what AI can do for your specific work, your specific goals, and your specific life.

Book Your Free Strategy Call Register on Eventbrite

No homework. No tech background required. Just a conversation and a willingness to see what's possible.

Still have questions? Read the FAQ

Navigate AI with Confidence.

Expert AI Guidance Through Uncharted Waters

I Teach You to Read the Water.

The Navigator System

Chart Your Course

Set Sail

Navigate with Confidence

Choose Your Navigator Path

One-on-One Coaching

Small Group Workshops

Team Training

From Zero to Power User

AI Foundations

Advanced AI

Prompts That Actually Work

Productivity Hacks

AI Agents

Learn Claude Cowork in One Day

Stop the Hallucinations

Unlock the Other 90%

Six-Session Package

Need AI That Works While You Sleep?

Built for Businesses That Run on Phone Calls

Transformations, Not Testimonials

The Best Time to Learn AI Was a Year Ago. The Second Best Time Is Right Now.